Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Spylist (the “Service”), operated by Pavlovic Media, Dimitrije Pavlovic, Im Bruggrain 1, 4147 Aesch, Switzerland (“Spylist”, “we”, “us”, “our”).

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Description of the Service

Spylist is a competitor analytics tool for Etsy sellers. We provide estimates of public information about Etsy shops — including product listings, pricing, tags, and approximate sales velocity — derived from publicly available data on etsy.com.

Spylist is an independent service and is not affiliated with, endorsed by, or sponsored by Etsy, Inc. “Etsy” is a trademark of Etsy, Inc. used here only to describe what our Service analyzes.

2. Account Registration

To use most features, you must create an account. You agree that:

• You are at least 16 years old.
• The information you provide is accurate, current, and complete.
• You will keep your password confidential and notify us immediately of any unauthorized access at support@spyli.st.
• You are responsible for all activity under your account.

3. Acceptable Use

You agree not to:

• Resell, sublicense, or redistribute the Service or data obtained through it.
• Share your account credentials with anyone outside the team seats your subscription includes.
• Use automated tools to scrape, mirror, or replicate the Service.
• Reverse-engineer, decompile, or attempt to extract the source code of the Service.
• Use the Service to violate Etsy's Terms of Use, harass other sellers, or engage in unlawful behavior.
• Circumvent rate limits, plan quotas, or trial restrictions.

We may suspend or terminate accounts that violate these rules without refund.

4. Plans, Trials, and Payment

We offer paid subscription plans (Starter, Pro, Agency) on monthly or yearly billing cycles. Pricing is shown on our pricing page and at checkout.

Trial: Plans may be offered with a 3-day trial for $1. After the trial, your selected plan automatically renews at the listed price unless you cancel before the trial ends.

Payment processing: Payments are processed by Polar (Polar Software Inc.), which acts as our Merchant of Record. Polar collects, reports, and remits applicable sales taxes (including EU VAT) on our behalf. We are not VAT-registered in Switzerland.

Auto-renewal: Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel anytime from your billing dashboard.

5. Cancellation and Refunds

You can cancel anytime. Cancellation stops future renewals; your access continues until the end of the current paid period.

We do not generally issue refunds for partial billing periods. EU and EEA consumers may have a statutory right of withdrawal — see our Refund Policy for details.

6. Data Accuracy and Estimates

Sales, revenue, and trend figures shown by Spylist are statistical estimates based on publicly observable signals (lifetime sales counter, listing position, favorites, prices, and product variations). Actual figures may differ. We make no representation that any estimate is accurate, complete, or up to date.

Spylist is provided as a research and decision-support tool. You are responsible for the business decisions you make based on it.

7. Intellectual Property

The Service, its design, content (excluding third-party Etsy data), and all software are owned by Spylist and protected by copyright and other intellectual-property laws. You receive a limited, revocable, non-transferable license to use the Service in accordance with these Terms.

Public Etsy data displayed in the Service belongs to its respective rights holders. You agree not to use it in any way that violates those rights.

8. Service Availability

We aim for high uptime but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue any feature at any time, with notice when reasonably possible. Scheduled maintenance, third-party outages (e.g. Etsy, our scraping providers), or force-majeure events may cause temporary disruptions.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the maximum extent permitted by law.

10. Limitation of Liability

To the fullest extent permitted by law, Spylist's aggregate liability arising out of or relating to these Terms or the Service is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, lost profits, lost data, or business interruption.

11. Indemnification

You agree to indemnify and hold Spylist harmless from any claim, loss, or damage (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party right.

12. Termination

You may terminate your account at any time. We may suspend or terminate your account if you violate these Terms, fail to pay, or for any other legitimate reason. Upon termination, your right to use the Service ends, and we may delete your data after a reasonable retention period (see our Privacy Policy).

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced by email or in-app notice at least 14 days before they take effect. Continued use after the effective date means you accept the updated Terms.

14. Governing Law and Jurisdiction

These Terms are governed by the substantive laws of Switzerland, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for any dispute arising out of or in connection with these Terms is the competent courts at the registered seat of Spylist (Aesch BL, Switzerland), subject to mandatory consumer-protection venues for consumers domiciled elsewhere.

15. Contact

Pavlovic Media (Dimitrije Pavlovic)
Im Bruggrain 1
4147 Aesch, Switzerland
support@spyli.st